A wizard is a tool that enables you to perform a function by guiding you through a series of steps, which are presented using dialog boxes or other elements. Instructions for completing the step are provided within the dialog box along with a method (such as a button) to move to the next step. Completed steps are identified (dimmed) and the current step is highlighted.
Wizards are often used to assist you in completing complex or unfamiliar tasks. The ticket entry process uses a wizard-like approach to guide you through the ticket entry, review, and confirmation steps. Wizards are also available as tools to: