Viewing Messages

The Messages page enables you to view the messages that currently reside in your message queue. You can access the page by clicking the Messages navigation tab or the View All link in the New Messages overlay.

  1. Identify the messages to view by selecting the appropriate radio button.

  2. Select the rep code(s) associated with the messages you want to view, if applicable.

  3. Select a message type to view by clicking the associated filter button, if applicable.

  4. Review the messages in the Messages table to identify the sender, subject, receipt date and expiration date of your messages.

  5. Move the cursor to a message you want to view. The message contents are displayed at the bottom of the Messages page.

  6. Re-sort, re-order, re-size columns, or page through the requests, as desired.

  7. Mark any messages as read, as appropriate.

  8. Delete any messages, as appropriate.

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Related Topics

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About Messages