Messages in your message queue can be viewed in the following locations:
Messages panel. The Messages panel on the Home page displays alerts for your unread messages.
New Messages overlay. The New Messages overlay is similar to the New Messages panel. In addition to displaying your 20 most recent messages, the overlay displays the number of new, unread, and total number of messages currently in the queue. Click the New Messages icon in the EasyNav tool bar to display the overlay. Click the View All link in the overlay to display a complete list of messages in the Messages page.
Messages tab. The Messages tab displays the Messages page, which contains a table of all messages, both read and unread, currently in your message queue. The Messages page includes a message preview that displays the complete message body.